Openlab-NZ Slack and Service Innovation Toolkit Charter and Code of Conduct

V0.4 Last revised 19 December 2017 by Dave Moskovitz

Our Kaupapa

The purpose of the OpenLab-NZ Slack and Service Innovation Toolkit is to enable collaboration within and between public sector agencies and people and organisations outside the public sector to build a more open, responsive New Zealand government.

The OpenLab-NZ Slack and Service Innovation Toolkit are run by the LabPlus team in the Service Innovation Lab at the Department of Internal Affairs.

The Service Innovation Lab operates on the following principles:

  • Uniting to meet user needs
  • Doing the hard things to make it easy
  • Learning and improving rapidly
  • Openly showing our work
  • Proving value or stopping
  • Focusing on what makes the greatest impact
  • Building for reuse and openness
  • Accepting help and challenge

We expect members of the our our community using our tools and resources to adhere to the same principles.


Diversity and inclusion make our community strong. We encourage participation from the most varied and diverse backgrounds possible and want to be very clear about where we stand.
Our goal is to maintain a safe, helpful and friendly community for everyone, regardless of experience, gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, nationality, or other defining characteristic.
This code and related procedures also apply to unacceptable behavior occurring outside the scope of community activities, in all community venues - online and in-person - as well as in all one-on-one communications, and anywhere such behavior has the potential to adversely affect the safety and well-being of community members.

Expected Behavior

  • Be welcoming.
  • Be kind, be helpful.
  • Look out for each other.
  • Be constructive, and where possible, specific.
  • Don’t say anything online that you wouldn’t say face-to-face.

Unacceptable Behavior

  • Conduct, speech, or language which might be considered sexist, racist, homophobic, transphobic, ableist or otherwise discriminatory or offensive in nature.
  • Do not use unwelcome, suggestive, derogatory or inappropriate nicknames or terms.
  • Do not show disrespect towards others. (Jokes, innuendo, dismissive attitudes.)
  • Intimidation or harassment (online or in-person). Please read the Code of Conduct for how we interpret harassment.
  • Disrespect towards differences of opinion.
  • Inappropriate attention or contact. Be aware of how your actions affect others. If it makes someone uncomfortable, stop.
  • Not understanding the differences between constructive criticism and disparagement.
  • Sustained disruptions.
  • Violence, threats of violence or violent language.

If in doubt as to whether behaviour is acceptable, ask an admin.


  • Understand that speech and actions have consequences, and unacceptable behavior will not be tolerated.
  • If you are the subject of, or witness to any violations of this Code of Conduct, please contact us emailing moc.liamg|321noitavonniecivres#moc.liamg|321noitavonniecivres
  • If violations occur, organisers will take any action they deem appropriate for the infraction, up to and including expulsion.


Much of the CoC part of this document was derived almost wholesale from the Slack Developer Community Code of Conduct. Portions derived from the Django Code of Conduct], The Code of Conduct, The Rust Code of Conduct and The Ada Initiative under a Creative Commons Attribution-ShareAlike license.